Frequently Asked Questions

 

What is BlackBerry® from Vodafone?
Who are best suited for this service?
What are the benefits to the customer?
What are the types of packages available upon launch?
What are the conditions allowed for the above package?
Can existing corporate customers with P18 request for this service?
Can customers receive email while on the line?
How is the BlackBerry® device compatible with 2G/3G SIM cards?
Is there a minimum number of lines to be registered by each company?

Do we allow registration at regions?
Can customers who have migrated from prepaid to postpaid register?
What are the registration guidelines?
Where can the corporate customers get the device?
Do corporate customers need to configure their devices upon registration?
Where can users get more information on how to use their device?

Who can the corporate customers contact if there are complaints?
Where can the customer browse for troubleshoots?
 
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